Privacy Policy / Auction penny Ltd
Privacy policy / Auction Penny Ltd (hereafter referred to as auctionpenny.ca)
Last update : 2010-09-26
Auction Penny Ltd is mindful of respecting the confidentiality of your personal information and commits to protect it and only use it to the ends for which it was collected. The following policy is intended to provide information on our privacy practices. We wish to inform you of how, and to what end, your personal information is collected, as well as how it is retained and used.
Scope and Applicability
The policy extends to all personal information collected by Auction Penny Ltd (hereafter referred to as auctionpenny.ca). Personal information is collected through the website www.bidoo.ca and its microsites (hereafter: Site or Website) and through any other communication with Auctionpenny.ca via email, mail, or otherwise (notably through social networks such as Facebook) relative to the products and services sold by the intermediary of the Site. The policy also extends to certain information collected from our partners when necessary to the delivery of our services or when you have consented to this sharing of your information. The policy is subordinate to the Personal Information Protection and Electronic Documents Act in the private sector and to other legal dispositions and applicable regulations.
Personal Information
We collect certain personal information and create a file on on Website's users who participate in actions or communicate with us, such as when creating a profile, purchasing tokens (credits) or items and services for sale on the Site, when taking advantage of our offers or benefits, subscribing to a mailing list to receive a notification or a newsletter, or when submitting a request for information or participating in a promotional activity. This information mainly consists of their name and surname, postal address, phone numbers, email address, age group, credit card number, as well as information relative to the products and services on which bids or purchases were made, offers or benefits redeemed and sometimes consumer preferences or habits.
This information is collected and used notably to the following ends:
to offer you the proposed auction service;
to process the transactions you make on the Site (such as buying credits or products and services on which you have bid, or when you have won an auction) and to send you emails relative to the progress of your transactions or the shipping of articles;
to allow you to take advantage of available offers;
to organize promotional activities and communicate with persons participating in such activities;
to relay communications on the products and services offered on the Site, notifications, notices to a failing debtor, newsletters, or to answer questions we receive;
to improve the content of our Site and to help us remedy problems related to it;
for purposes of marketing studies and surveys; and
to generate, improve, or market services and offers adapted to your needs or to provide you with information of interest such as offers from our partners.
We only use personal information for the purposes for which it was collected. Your consent to our collection, use, and disclosure of information for secondary marketing (e.g., sending promotional offers or newsletters by email) or survey purposes is not a requirement to peruse the Website, participate in auctions, or purchase products and services.
Auctionpenny.ca may on occasion send, by email, post, or otherwise communicate certain special offers, advantages relative to the products and services for sale on the Website to persons having consented to receive such communications. These communications may be targeted to your interests, to the products and services you have purchased, or to any other personal information at our disposal that may allow us to communicate offers that may be of interest to you. You may also elect to receive communications from Auctipnpenny.ca by checking the appropriate box on a form or otherwise, depending on the case. You may decide to cancel your subscription to these communications at any time and are presented with the opportunity to do so in each communication.
Electronic Information on our Site
We may collect information that is not personal in nature, such as the type of web browser or computer system that you use, or the domain name of the website from which you were linked to our Site. When you visit our Website, we may place certain information on your computer in the form of a data file (a cookie or a similar file). Cookies enable us to retain certain information on your use of the Website including the date of your most recent visit, pages you visited, or files you downloaded, as applicable. Cookies allow us to tailor our website to your interests and preferences.
Auctionpenny.ca may attach the information obtained in this manner to your personal information when you enter identifying information on the site.
Most Web browsers enable you to delete cookies from your computer's hard drive, to block them, or to receive a notification before they are installed. Please refer to your browser's instructions to learn more about these functions. If you reject cookies, you will still be able to access the Site but your browsing experience may be affected and you may not be able to take advantage of certain services requiring registration.
How your Personal Information is Retained and Disclosed
Auctionpenny.ca retains personal information for a period deemed reasonable either to attain stated objectives or in accordance to legal dispositions, whichever is longest. We establish retention criteria as a function of the type of information collected.
Once the stated objectives are attained and the personal information is thus no longer useful, or if the person requests that it be eliminated, we ensure its anonymity or delete it in order to protect it from unauthorized access or communication.
We never disclose your information to anyone outside Auctionpenny.ca. without your consent, with the following exceptions:
our goods and services suppliers (businesses or particulars) whose services have been retained to perform certain functions on our behalf (e.g., data processing, document management, shipping services, etc.). Auctionpenny.ca takes the necessary measures, through contractual or other means, to ensure that these third party suppliers of goods and services offer a degree of protection of personal information consistent with Auction Penny's privacy policy concerning the personal information at its disposal;
any entity in the event of the sale, merging, or transfer of command of Auctionpenny.ca, in part or in whole, and this, only if parties reach an agreement in which the collection, use, and disclosure of information are limited to the objectives of the commercial transaction;
any public authority if required by law.
We do not transmit your personal information to promotional partners unless you have consented specifically to the disclosure of your personal information to this end.
Third party information
The email addresses or other personal information of your friends, such as is supplied to invite them to become members of the Site, to participate in a promotion, or to share a page of our Site, as applicable, are not collected and are not retained by Auctionpenny.ca in any way, unless these third parties have themselves supplied their personal information and consented to receive communications from us.
Personal Information concerning Individuals under the Age of 18
Our Website is not intended for use by persons under the age of 18. Auctionpenny.ca does not knowingly collect any personal information on such individuals.
Security
All data are stored on servers supplied with high security systems, are protected against access by unauthorized persons and fraudulent use. Auctionpenny.ca also protects personal information disclosed to third parties in accordance to the present policy in order to preserve their privacy and according to the purposes for which it was collected. Access to personal information is only granted to persons (employees or authorized agents) who require it in the exercise of their functions.
External hyperlinks displayed on our Site
Our Site may contain links to websites managed by other enterprises. By clicking on these links, you are exiting our Site. Auctionpenny.ca does not exert any control over the operation of these websites and our listing these on our site in no way entails responsibilities on Auctionpenny's behalf. Any personal information you provide through these sites are subject to their own privacy of personal information policies and Auctionpenny.ca has no obligations in this regard.
Changes to the privacy policy
From time to time, Auctionpenny.ca may modify the present policy. Please consult it periodically. In the event of a modification, a relevant notice will be displayed at the beginning of the present policy.
Information
You may at all times update the information associated with your online member account (email and billing addresses) or cancel your subscription to certain communications by updating the information found on pages in the "My account" section of the Website (you must be signed in to your account to do so).
If you have any questions concerning our policy on the protection of personal information, the access to personal information, the collection, use and disclosure of personal information, or if wish to know how to file a complaint, to remove your name from one or more mailing lists or update your personal information, please contact our designated privacy officer in one of the following ways and appropriate measures (e.g., a response or changes) will be taken within a 10-day period:
By email:info@auctionpenny.ca
By phone: Mtl : 514-312-5920 / Toronto : 905-481-0464 / Vancouver : 604-628-2303
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